Articles
Medical doctors employed in the South African state sector – unshielded on the frontline?
A viral video by "Tom London" in September 2024 harshly criticised Helen Joseph Hospital doctors. While the Health Ombud substantiated infrastructure issues, claims of doctors' disrespect were unfounded. This incident highlights the vulnerability of South African public sector medical professionals to cyberbullying, given the lack of recourse against patient aggression.
While patient feedback is extremely valuable in improving the quality of service medical doctors provide, aggression on social media targeting medical doctors and students is concerning. Cyberbullying is differentiated from cyberaggression in that the former involves repeated acts and a power disparity between perpetrator and victim.
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